LOSS OF INCOME
State Unemployment Benefits
Main Unemployment Website: https://labor.hawaii.gov/ui/
If you are Disqualified from Unemployment, apply for PUA: www.pua.hawaii.gov
General UI Hotline: (833) 901-2275
Password Reset Hotline: (808) 762-5751
Contact info for local offices, backdating claims, language access: https://labor.hawaii.gov/ui/contact/
State PUA / 1099 / Self-Employed Benefits
Main PUA website: https://pua.hawaii.gov/_/
PUA Support: https://lbr.force.com/PUASupport/s/
Note: If you received income from Uber, Lyft, Bite Squad, Door Dash, Rover, Instacart, Delivery Drivers, Grub Hub, or similar Web Platforms, Hawaii Unemployment Insurance (UI) considers you an employee. Please do NOT apply for PUA; please work with UI.
State Unemployment/PUA Tips & Tricks:
They will call you back from these phone numbers: 808-762-5752, (833) 901-2272 and (833) 901-2275. SAVE THESE NUMBERS IN YOUR PHONE, and answer when they call.
Claims are processed faster if they are error-free, try to make sure all information you provide is accurate. Every error increases processing time, and there are a lot of common “errors” like ball-parking dates and dollar figures, or sometimes the employer's name is different than the name on the sign.
Try accessing the unemployment website on your phone if you're having trouble getting through on the computer. For some reason, people seem to be able to log on easier on their phone.
If you are calling repeatedly and can't get through, save the number in your phone and add a comma to indicate a pause: (833) 901-2275, 4
Try contacting your former employer to see if something is holding things up on their end. Employers must fill out some paperwork for the DLIR for the unemployment office to approve a claim.
If your claim is taking a long time, there's a chance that your employer has not filled out the necessary paperwork. You may want to contact them and ask if they mailed back their required paperwork to the DLIR.
The State has
recently launched two workforce training programs which provide wages
and healthcare in addition to mentoring, networking, and on-the-job
Development Alliance of Hawaii's Aloha Connects
Innovation program: https://www.edahawaii.org/aloha-connects-home
2) Kupu's Kupu ‘Āina Corps program: https://www.kupuhawaii.org/ainacorps/
Maui County Virtual Fair: https://mauicountyvirtualjobfair.com
HOUSING, FOOD, AND BILLS ASSISTANCE
Aloha United Way (Non-Profit)
Purpose: Financial assistance for rent, mortgage, utilities, childcare
Catholic Charities Hawai‘i (Non-Profit)
Call: 873-4673 and press 1 for help finding Financial/Rent relief programs or referrals. You will be transferred to a voicemail that says, "vacant position" but if you leave a message someone will call you back within a day or two.
Hawaii Community Assets (Non-Profit)
Maui County Financial Opportunity Center
Website: hawaiiancommunity.net and click "client intake" to fill out the form.
State HHFDC Rental Assistance Program
Purpose: Rental Assistance
Maui Economic Opportunity, Inc. (Non-Profit)
Hawaii Emergency Laulima Partnership “H.E.L.P”
Purpose: Rent, mortgage, food, utilities, and other financial hardships
SNAP (Supplemental Nutrition Assistance Program, formerly known as "Food Stamps")
For a full listing, go to: https://mauifoodbank.org/
Maui Economic Opportunity Inc: (808) 553-3216
Kaunakakai Baptist Church: (808) 553-5671
Molokai Seventh-day Adventist Church: (808) 553-5235
Molokai Baptist Church: (808) 567-6464
Lanai Youth Center: (808) 565-7675
Sacred Hearts of Jesus & Mary Catholic Church, Lanai: (808) 565-6837
Lanai Seventh-Day Adventist: (808) 565-7881
Kūpuna Kare is a grass roots volunteer group to assist Hawaii’s elderly and disabled in COVID-19 Crisis in providing non-emergency services such as grocery shopping, simple errands and take-out food delivery.
Our Kupuna is a community initiative project started by the team behind Hawaii VA Loans and RISEHI Collective. Their mission is to connect our kupuna with sponsors who are willing to getting groceries, medication and necessary supplies to our kupuna so they can stay home while the COVID-19 outbreak passes.
Maui County Office on Aging is available to help with referrals to different agencies depending on your specific needs. Call (808) 270-7774 or visit their website:
Care program is a State of Hawaii-funded program that
provides community-based long-term care services. It is
intended to provide in-home services to impaired elders who fall in
the "gap group." These are elders who do not qualify for
other government programs and do not have private assistance to
'OHANA AND KEIKI ASSISTANCE
Temporary Aid to
Temporary Aid to Needy Families (TANF) provides monthly cash benefits to families for food,
clothing, shelter, and other essentials.
How to apply for
• Follow the same procedures as SNAP outlined above.
• Web site https://humanservices.hawaii.gov/bessd/tanf/
• Brochure https://humanservices.hawaii.gov/bessd/files/2015/01/TANF-Brochure-2015.pdf
To apply for CCCH benefits:
• Download an application form at
Call: (808) 249-2461
Hours: 10 a.m.-2 p.m.
Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Mālama I Ke Ola
Health Center WIC Program (Community Clinic of Maui), 1881 Nani
Street, Wailuku, HI 96793, phone (808) 872-4034 or (808)
Maui WIC Program, 781 Kolu Street, Room A-1, Wailuku, HI 96793, phone (808) 984-8225 or (808) 984-8226
Lanai WIC Program
(Lanai Community Health Center), 333 Sixth Street, Lanai City, HI
96763, phone (808)565-6919
Molokai WIC Program (Molokai Community Health Center), 30 Oki Place Family Support Center Bldg, Kaunakakai, HI 96748, phone (808) 660-2614 or (808) 553-8399
eviction moratorium is still in place (through September 30th for
now, although that may be extended). It is illegal for your landlord
to threaten eviction or cut off your utilities in an attempt to get
you to move. If that happens to you, please contact the Legal Aid
Society of Hawaii, there is a number to call on this page to see if
you qualify for free legal
Eviction moratorium violations, like quarantine violations, are punishable by up to a year in jail or a $5,000 fine. That means, if your landlord attempts to evict you, they can face up to a year in jail or $5,000 fine.
PHYSICAL AND MENTAL HEALTH
Apply online at mybenefits.hawaii.gov
Complete pre-assessment form to find out whether your family qualifies
Follow the steps by creating an account, logging in, and filling out the application.
Your application will be sent to HealthCare.gov. When your application is received, HealthCare.gov will contact you to let you know how to apply for private coverage and any tax credits you qualify for.
Call 1-877-628-5076 to apply over the phone
Print & Mail
paper application to Med-QUEST Division, Eligibility Office, Maui
Section Millyard Plaza, 210 Imi Kala Street, Suite 101 Wailuku, HI
Phone (808) 243-5780
Lanai Unit P. O. Box 631374, Lanai City, HI 96763, phone (808) 565-7102
Molokai Unit P. O. Box 1619, Kaunakakai, HI 96748, phone (808) 553-1758
NAMI Hawaii State
provides free support, information and resources if you or a loved
one is struggling. They are also offering FREE Online Programs are
offered to protect our community during the pandemic. Contact NAMI
Hawaii at or (808) 591-1297.
Please call 911 if you are in imminent danger. The Domestic Violence Action Center can help you and your children with resources and new telephone & text hotlines:
OAHU HELPLINE: (808)
TOLL FREE HELPLINE: (800) 690-6200
NEW TEXT LINE: (605) 956-5680
Get email updates: