Covid Resources


LOSS OF INCOME


State Unemployment Benefits

Main Unemployment Website: https://labor.hawaii.gov/ui/

If you are Disqualified from Unemployment, apply for PUA: www.pua.hawaii.gov

​General UI Hotline: (833) 901-2275

Password Reset Hotline: (808) 762-5751

Contact info for local offices, backdating claims, language access: https://labor.hawaii.gov/ui/contact/

State PUA / 1099 / Self-Employed Benefits

Main PUA website: https://pua.hawaii.gov/_/

PUA Support: https://lbr.force.com/PUASupport/s/

https://lbr.force.com/PUASupport/s/contactsupport 

Note: If you received income from Uber, Lyft, Bite Squad, Door Dash, Rover, Instacart, Delivery Drivers, Grub Hub, or similar Web Platforms, Hawaii Unemployment Insurance (UI) considers you an employee. Please do NOT apply for PUA; please work with UI.

State Unemployment/PUA Tips & Tricks: 

  • They will call you back from these phone numbers: 808-762-5752, (833) 901-2272 and (833) 901-2275. SAVE THESE NUMBERS IN YOUR PHONE, and answer when they call.

  • Claims are processed faster if they are error-free, try to make sure all information you provide is accurate. Every error increases processing time, and there are a lot of common “errors” like ball-parking dates and dollar figures, or sometimes the employer's name is different than the name on the sign.

  • Try accessing the unemployment website on your phone if you're having trouble getting through on the computer. For some reason, people seem to be able to log on easier on their phone. 

  • If you are calling repeatedly and can't get through, save the number in your phone and add a comma to indicate a pause: (833) 901-2275, 4

  • Try contacting your former employer to see if something is holding things up on their end. Employers must fill out some paperwork for the DLIR for the unemployment office to approve a claim.

  • If your claim is taking a long time, there's a chance that your employer has not filled out the necessary paperwork. You may want to contact them and ask if they mailed back their required paperwork to the DLIR.

Workforce Training

The State has recently launched two workforce training programs which provide wages and healthcare in addition to mentoring, networking, and on-the-job training:

1) Economic Development Alliance of Hawaii's Aloha Connects Innovation program: https://www.edahawaii.org/aloha-connects-home

2) Kupu's Kupu ‘Āina Corps program: https://www.kupuhawaii.org/ainacorps/


Maui County Virtual Fair: https://mauicountyvirtualjobfair.com


HOUSING, FOOD, AND BILLS ASSISTANCE

Aloha United Way (Non-Profit)

Purpose: Financial assistance for rent, mortgage, utilities, childcare

Call: 211

Email: info@auw.org

Website: https://www.auw.org/

Catholic Charities Hawai‘i (Non-Profit)

Purpose: Rental assistance programs
Call: 873-4673 and press 1 for help finding Financial/Rent relief programs or referrals. You will be transferred to a voicemail that says, "vacant position" but if you leave a message someone will call you back within a day or two.

Hawaii Community Assets (Non-Profit)

Maui County Financial Opportunity Center

Purpose: Housing

Call: 1-866-400-1116

Email: info@hawaiiancommunity.net
Website: hawaiiancommunity.net and click "client intake" to fill out the form.

State HHFDC Rental Assistance Program 

Purpose: Rental Assistance

https://www.hihousinghelp.com/


Maui Economic Opportunity, Inc. (Non-Profit)

Hawaii Emergency Laulima Partnership “H.E.L.P” 

Purpose: Rent, mortgage, food, utilities, and other financial hardships

​Call: 808.249.2990

Email: cs@meoinc.org

Website: //www.meoinc.org/content/5e838f769db66/H.E.L.P.html

SNAP (Supplemental Nutrition Assistance Program, formerly known as "Food Stamps")

https://humanservices.hawaii.gov/bessd/snap/

Maui Foodbank

For a full listing, go to: https://mauifoodbank.org/


Molokai Foodbank

Maui Economic Opportunity Inc: (808) 553-3216

Kaunakakai Baptist Church: (808) 553-5671

Molokai Seventh-day Adventist Church: (808) 553-5235

Molokai Baptist Church: (808) 567-6464


Lanai Foodbank

Lanai Youth Center: (808) 565-7675

Sacred Hearts of Jesus & Mary Catholic Church, Lanai: (808) 565-6837

Lanai Seventh-Day Adventist: (808) 565-7881


KŪPUNA CARE

Kūpuna Kare is a grass roots volunteer group to assist Hawaii’s elderly and disabled in COVID-19 Crisis in providing non-emergency services such as grocery shopping, simple errands and take-out food delivery.

Website: https://kupunakare.com/

Our Kupuna  is a community initiative project started by the team behind Hawaii VA Loans and RISEHI Collective. Their mission is to connect our kupuna with sponsors who are willing to getting groceries, medication and necessary supplies to our kupuna so they can stay home while the COVID-19 outbreak passes. 

Website: https://www.ourkupuna.com/

Maui County Office on Aging is available to help with referrals to different agencies depending on your specific needs. Call (808) 270-7774 or visit their website:

Website: https://www.mauicounty.gov/255/Office-on-Aging

Kūpuna Care program is a State of Hawaii-funded program that provides community-based long-term care services.  It is intended to provide in-home services to impaired elders who fall in the "gap group." These are elders who do not qualify for other government programs and do not have private assistance to help.
Website: https://www.elderlyaffairs.com/site/454/services_faq.aspx


'OHANA AND KEIKI ASSISTANCE

Temporary Aid to Needy Families
Temporary Aid to Needy Families (TANF) provides monthly cash benefits to families for food,
clothing, shelter, and other essentials.

How to apply for TANF benefits:
•  Follow the same procedures as SNAP outlined above.
•  Web site https://humanservices.hawaii.gov/bessd/tanf/
•  Brochure https://humanservices.hawaii.gov/bessd/files/2015/01/TANF-Brochure-2015.pdf

​​

Child Care Connection Hawaiʻi
To apply for CCCH benefits:
•  Download an application form at
https://humanservices.hawaii.gov/bessd/files/2017/09/DHS-911-06-16-fillable-final.pdf  
Call: (808) 249-2461
Email: BESSD.Rescare.Maui.ChildCare@dhs.hawaii.gov
Hours: 10 a.m.-2 p.m.  

Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)  

Mālama I Ke Ola Health Center WIC Program (Community Clinic of Maui), 1881 Nani Street, Wailuku, HI 96793, phone (808) 872-4034 or (808) 872-4072
Maui WIC Program, 781 Kolu Street, Room A-1, Wailuku, HI 96793, phone (808) 984-8225 or (808) 984-8226

Lanai WIC Program (Lanai Community Health Center), 333 Sixth Street, Lanai City, HI 96763, phone (808)565-6919
Molokai WIC Program (Molokai Community Health Center), 30 Oki Place Family Support Center Bldg, Kaunakakai, HI 96748, phone (808) 660-2614 or (808) 553-8399



LEGAL ASSISTANCE

 

Evictions

Hawaii's statewide eviction moratorium is still in place (through September 30th for now, although that may be extended). It is illegal for your landlord to threaten eviction or cut off your utilities in an attempt to get you to move. If that happens to you, please contact the Legal Aid Society of Hawaii, there is a number to call on this page to see if you qualify for free legal representation: https://www.legalaidhawaii.org/housing-covid-19.html
Eviction moratorium violations, like quarantine violations, are punishable by up to a year in jail or a $5,000 fine. That means, if your landlord attempts to evict you, they can face up to a year in jail or $5,000 fine.

PHYSICAL AND MENTAL HEALTH

Med-QUEST Health Insurance
Apply online at mybenefits.hawaii.gov

  • Complete pre-assessment form to find out whether your family qualifies

  • Follow the steps by creating an account, logging in, and filling out the application.

  • Your application will be sent to HealthCare.gov. When your application is received, HealthCare.gov will contact you to let you know how to apply for private coverage and any tax credits you qualify for.

Call 1-877-628-5076 to apply over the phone

Print & Mail paper application to Med-QUEST Division, Eligibility Office, Maui Section Millyard Plaza, 210 Imi Kala Street, Suite 101 Wailuku, HI 96793
Phone (808) 243-5780

  • Lanai Unit P. O. Box 631374, Lanai City, HI 96763, phone (808) 565-7102

  • Molokai Unit P. O. Box 1619, Kaunakakai, HI 96748, phone (808) 553-1758

Mental Health

NAMI Hawaii State provides free support, information and resources if you or a loved one is struggling. They are also offering FREE Online Programs are offered to protect our community during the pandemic. Contact NAMI Hawaii at  or (808) 591-1297.
//www.namihawaii.org/

Domestic Violence 

Please call 911 if you are in imminent danger. The Domestic Violence Action Center can help you and your children with resources and new telephone & text hotlines:

OAHU HELPLINE: (808) 531-3771
TOLL FREE HELPLINE: (800) 690-6200
NEW TEXT LINE: (605) 956-5680

https://domesticviolenceactioncenter.org/#